Help Center

Help for couriers

How to sign up, get access to the platform, find delivery jobs, manage your missions, and track your earnings.

Sign-up and verificationCreate your courier account and get your file verified.Sign the contract and access the platformSign the courier contract to unlock access to delivery jobs.Find listings and propose a priceBrowse listings and send your proposal to senders.Negotiate and revise a proposalChat with the sender and adjust your price while the offer is still pending.Manage my missionsMove each job forward, from pickup to delivery.Earnings, balance, and withdrawalsTrack your earnings and withdraw your balance via mobile money.My invoicesView and keep the invoices related to your activity.Manage my notificationsTurn each type of alert on or off from the menu.My account and securityManage your profile, preferences, and password.Support and disputesWhat to do in case of a dispute and how to reach the SeLiMa team.