Help for couriers
Manage my missions
When a sender accepts your proposal and pays, a mission is created: this is the transport job to carry out, from pickup to delivery.
Find my missions
- The Missions tab groups your jobs, sorted by stage.
- A proposal that's accepted but awaiting payment from the sender stays locked: the mission only really starts once payment is completed.
The delivery cycle
Move the mission forward as the transport progresses:
- Awaiting pickup — pick up the parcel at the address given.
- Out for delivery — you have the parcel and are on your way.
- Delivered — you've handed the parcel to the recipient.
Update the status at the right time: the sender tracks your progress in real time.
Good practices
- Check the parcel's condition at pickup and flag any pre-existing damage.
- Stick to the dates and time slots agreed during negotiation.
- If something unexpected comes up, let the sender know through the message thread.