Help for senders
Accept an offer and pay
Accepting an offer confirms your agreement with the courier and triggers payment. It's this payment that officially creates the shipment.
Steps
- In the negotiation thread, tap Accept the offer.
- The other offers on the listing are automatically declined.
- You'll land on the payment screen.
Payment methods
Payment is made by mobile money:
- MVola
- Orange Money
- Airtel Money
Choose your operator, enter the requested number and transaction reference, then confirm.
After payment
- The shipment is created and the courier is notified to arrange pickup.
- You can track progress in My shipments.
If the payment fails, don't try repeatedly: check your mobile money balance, then try again. If the issue persists, contact support.