Help Center

Help for senders

My account

From the Menu tab, you can manage your personal information and app settings.

Profile and information

  • Personal information: name, email, phone.
  • Address book: save your frequent pickup and delivery addresses to create listings faster.

App preferences

  • Language: French, English, or Malagasy.
  • Appearance: light or dark theme.
  • Notifications: see Manage my notifications.

Security

  • Password: change it anytime from settings.
  • If you've forgotten your password, use Forgot password on the sign-in screen: a verification code will be sent to you to set a new one.

The Log out button is at the bottom of the menu. Your listings and shipments remain saved on your account.