Help for senders
My account
From the Menu tab, you can manage your personal information and app settings.
Profile and information
- Personal information: name, email, phone.
- Address book: save your frequent pickup and delivery addresses to create listings faster.
App preferences
- Language: French, English, or Malagasy.
- Appearance: light or dark theme.
- Notifications: see Manage my notifications.
Security
- Password: change it anytime from settings.
- If you've forgotten your password, use Forgot password on the sign-in screen: a verification code will be sent to you to set a new one.
The Log out button is at the bottom of the menu. Your listings and shipments remain saved on your account.